Shipping & Delivery
- Delivery services is available for purchase within Malaysia (West & East Malaysia).
- Your parcel will be delivered using IONMAN’s appointed delivery courier company.
- For order placed before 12 noon, please allow three (3) working days for Peninsular Malaysia and five (5) working days for East Malaysia including Labuan.
- Please do expect a slight delay in shipping due to large volume of orders when promotion period. However, we will try our best to delivery as soon as we can.
- IONMAN delivers across Malaysia! The shipping rates are as follows:
Peninsular Malaysia: RM 10 per order
Sabah & Sarawak: RM 15 per order.
- Enjoy FREE Shipping if you hit the minimum purchase amount (5 items of quantity) in a single order
- No delivery services shall be available on Saturday, Sunday & public holidays.
- Kindly ensure your shipping address is accurate, as we don’t allow amendments after your order number is generated.
- Where Customer is not available to receive the delivery, a notification card will be left at the delivery address. An attempt will be made to contact the Customer for a second delivery. If delivery is delayed due to the Customer’s undue delay or unreasonable refusal to accept delivery or if the Customer fails or refuses to collect the Products within seven (7) days from the date of second notification, the Order will be deemed void and has no further effect but the Customer shall bear all the relevant cost incurred by IONMAN (including but not limited to the delivery cost and administrative charges).
- If the Customer is not personally available to accept delivery, a representative may accept delivery on behalf of the Customer provided. The Customer or its representative may be required to produce proof of identity on delivery or collection of Products and all deliveries shall be signed off by the Customer or its representative on the delivery invoices.
- IONMAN reserves the right to withhold delivery of the Products to the Customer if it has any doubts whatsoever as to the Customer’s credit worthiness or insufficient identification